Shipping policy


SHIPPING POLICY

At Kanji Brand, we take pride in delivering your products as quickly as possible. We use the fastest international shipping that FedEx provides, and we will send you an email with tracking information once your order is shipped.

Shipping Rates and Options

  • Our shipping rates are calculated based on the weight and value of the order.
  • We offer standard and express shipping options to customers.
  • We do not offer free shipping.

Delivery Time Frames

  • Orders typically ship within 3-5 business days.
  • Delivery time frames vary based on your location and the shipping option you choose.
  • Please note that we are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from FedEx to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee's, customs or back-end charges incurred.

Order Tracking

  • You will receive an email with tracking information once your order is shipped.

Shipping Restrictions

  • Orders can only be shipped to the address provided during checkout. Please make sure your shipping information is complete and accurate before placing your order.

  • Due to high shipping costs or limited FedEx service coverage, shipping may not be available to certain countries or regions.

  • If you are unsure whether we can ship to your location, please contact us at info@kanjibrand.com with your full shipping address before placing your order. We will check FedEx service availability for your location.

Duties and Taxes

  • Please note that your order may be subject to import duties and taxes, which are imposed by the law of the country where the order is delivered. These charges are the responsibility of the recipient and are not included in the price of the order.
  • It is the responsibility of the customer to pay any additional charges for customs clearance; we have no control over these charges.

Returns and Exchanges