Kanjibrand support
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Find answers to common questions or reach out to our team.
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Frequently asked questions
What is the estimated shipping time?
Shipping times vary by destination and product availability. Review the shipping page for current processing and delivery estimates.
Do you ship internationally?
Yes. Available destinations and delivery options are shown at checkout.
What is your return policy?
Eligible items can be returned within the stated return window. Custom products may have different eligibility.
How do I choose the right belt size?
Use the size guide and compare its measurements with a belt that already fits you well.
How do I care for my BJJ belt?
Follow the care label, wash with similar colors and allow the belt to air dry fully between training sessions.
Can I add custom embroidery to a belt?
Yes. Select the available embroidery options while configuring an eligible belt.
How long does custom embroidery take?
Custom work adds production time before an order ships. Current timing is shown with the customization options.
Can I change or cancel my order?
Contact support as soon as possible. Changes are not guaranteed after production or fulfillment begins.
Still need help?
Our team is here for you.